This page provides help with the most common questions around managing compliance including TM44s, EPCs and DECs. If you cannot find the answer you are looking for, please get in touch. We would be more than happy to assist you.
TM44, EPC and DEC surveys are non-disruptive. They are a survey, not a test. As such no equipment is turned off and measurements are taken using various digital devices which will not disrupt people and are safe. Floor plans are requested at the information gathering stage of each survey and the whole process is managed by one of our booking coordinators.
We survey law courts, police stations, airports and busy retail shops during the working day and always manage to come and go without disturbance. Our staff are trained to work in sensitive environments and will not use photography where information on desks or computer screens may be compromised. We do request to be accompanied on the survey day by a staff member or other Responsible Person, this is for access only and to deal with Risk Assessment.
All of our compliance reports are non-invasive. We do not turn equipment off, we do not strip down covers and we are able to survey fully occupied buildings during the working day with no disruption. We undertake surveys, not tests. All we need from you is some basic information and floor plans, following which we would need a responsible person to stay with us whilst on site.
We are stringent with our H&S Policies, we are accredited members of SafeContractor, Altius, Achillies, Constructionline, CHAS and are SSIP members. We have a Covid-19 avoidance policy to protect our staff and those of our clients.
Discuss it with us. Often, the EPC has not been properly prepared by the company that undertook the survey, they should have advised you on outcomes and next steps. If the grade is poor, we can advise what you need to do to improve it. Do not undertake building work without talking to us first.
We can pick up where the old expiry left off if we are instructed within 3 months, if not you may find a time-lapse between reports. Provided we get the new report in place quickly, you are unlikely to receive a penalty.
Each is a separate discipline. TM44 inspections are undertaken by specialists and on more complex systems our staff are air conditioning engineers. You should expect a specialist visit for each report skill, so we would need to arrange for this, although our planners could schedule for both operatives to be present on the same day.
The regulations specifically state that the TM44 should be undertaken by an independent person so the maintenance contractor is not allowed to survey its own maintenance. The reason the regulations are set out in this way is to avoid conflict of interest; the maintenance contractor would effectively be checking its own workmanship, which would make the TM44 meaningless. There is a further danger in using any maintenance contractor who purports to have TM44 engineers of their own, they may inform you that you have defective equipment, it would be in their interest as they would benefit from a new install.
We receive much of our workload from maintenance contractors. They specifically instruct ACI Reports because we are an independent organisation who are not influenced by the contractor. It is a means of the contractor continuing their trusted relationship with their client, yet providing independent reporting through the contractors own supply chain.
Yes, we price numerous buildings for each mandatory discipline every day of the week, usually on a same-day basis. We appreciate that information may be out of date or maybe non-existent and whilst we may request as much information as you can provide, once we have quoted, the price is fixed. What we always require is the full building name, address and postcode as we use Google Earth to view the building prior to quotation.
We appreciate that sometimes reports are instructed by clients who are not specialists. ACI Reports take a consultancy approach to all the services we provide, which includes a post-survey consultation if necessary. We get regular questions from clients and our technical staff at Head Office are here to help, both before and after the survey.
Yes, much of our work comes from air conditioning companies, small and large. Rest assured that if you instruct ACI, we would produce a professional report which offers an independent opinion. We realise that the quality of report produced for your client is a reflection on your company.
We employ independent skilled engineers and as we are not tied to any air conditioning company, we can offer professional, robust, unbiased advice. Let us know what the problem appears to be and we will resolve.
We are in all regions of the UK each month as we undertake high volumes of instructions, as many as 600 per month. We have the capacity to manage audited throughput of planned surveys, which includes Scottish Highlands and Islands, Ireland, France and Belgium.
To inactivate the virus, a temperature increase is needed up to 37 ℃ for one day and 56 ℃ for 30 minutes. Considering a safety margin of 3-4 ℃, it would be advisable to operate at 40 ℃ for one day and 60 ℃ for one hour. These temperatures apply mainly for the heat exchanger surfaces and not the filters where the temperature is expected to remain at lower levels. Therefore, a filter replacement might be considered if such heating measure will be taken.
When ventilation ductwork cleaning, both organic and inorganic dust emission rates can be very high. Commonly, vacuum collector units are used to create necessary pressure and air speed in the ductwork part under cleaning, and the dust is collected to the filter unit of the vacuum collector. These units are typically equipped with HEPA filters which are also needed to capture possible virus particles. Therefore, the equipment and standards for ductwork cleaning are sufficient also for the outbreak situation. Additional personnel protection equipment may be required, we advise further investigation.
Common outdoor air filters used in ventilation and air conditioning systems are not effective for viral particles (and they do not have to be, because outdoor air is not a source of viruses). Special high efficiency, HEPA filters are needed to filtrate viral particles. Such filters are used in clean rooms and also in some air cleaners, but not in common ventilation or air conditioning systems.
Summary of legal and practical measures for building services operation during the Covid-19 pandemic:
• Ensure legal compliance in TM44 Air Conditioning Inspections and F Gas Testing is properly in place and in date. Read the reports and action
• Provide adequate ventilation of spaces with outdoor air
• Switch ventilation on at nominal speed at least 2 hours before the building opening time and set it to lower speed 2 hours after the building usage time
• At nights and weekends, do not switch ventilation off, but keep systems running at a lower speed
• Open windows regularly (even in mechanically ventilated buildings)
• Keep toilet ventilation in operation 24/7
• Avoid open windows in toilets to maintain the right direction of ventilation
• Instruct building occupants to flush toilets with closed lid
•Switch air handling units with recirculation to 100% outdoor air
• Inspect heat recovery equipment to be sure that leakages are under control
• Adjust fan coil settings to operate so that fans are continuously on
•Do not change heating, cooling and possible humidification setpoints
• Carry out scheduled duct cleaning as normal (additional cleaning is not required)
• Replace central outdoor air and extract air filters as normal, according to the maintenance schedule
• Regular filter replacement and maintenance works shall be performed with common protective measures including respiratory protection
• Introduce an Indoor Air Quality sensor network that allows occupants and facility managers to monitor that ventilation is operating adequately.
The TM44 is a mandatory site inspection of air conditioning and air handling units in a property, following which a standard Government report is issued. The report ensures that the building occupier remains compliant to the Energy Performance of Buildings Directive, and must be lodged on the MHCLG database to be valid.
No, the TM44 inspection must be undertaken by an independent energy assessor who cannot be an employee of the contractor. However, the contractor may subcontract the work to an independent energy assessor in order to comply. Be aware of conflict of interest, the energy assessor is checking the performance of the contractor!
Just email us what you have got, and we will be able to quote. However, we do need to know the full address and postcode of the building, what type of report you require and the timescale. Quotes are returned on a same day basis.
Yes, we get this request regularly. We can set up an urgent survey and upon receipt of a PO we will issue a formal letter to your ISO Auditor, that usually satisfies the auditor that the TM44 is on its way and the annual accreditation is released.
Yes, we deal with Local Authorities and Trading Standards throughout the UK and have a track record of successfully avoiding fines. We would need to obtain a PO to undertake the TM44, following which we would take control of the process.
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